Mandatory e-invoicing in Spain: what changes for a laundromat that invoices hotels and businesses
If you invoice hotels, holiday rentals or gyms, those invoices will have to be electronic. What Royal Decree 238/2026 says, what doesn't change for your private customers and how to prepare calmly.
PAYMMIO TeamPublished on 4 min read
Key points
- Mandatory e-invoicing only affects invoices between businesses and professionals (B2B). Receipts for your private customers don't change.
- A PDF is not an e-invoice: it must be a structured file that software can read without anyone typing anything.
- Royal Decree 238/2026 has been published. The deadlines start counting when the ministerial order for the Tax Agency's public solution takes effect.
- According to the draft order, it would be mandatory on 1 October 2027 for businesses with revenue above € 8 million and on 1 October 2028 for everyone else.
- It doesn't replace VeriFactu: they are two separate obligations your invoicing system will have to meet at the same time.
What mandatory e-invoicing is
It's the obligation to issue and receive invoices between businesses and professionals in a structured electronic format, and to report whether they are accepted, rejected and when they are paid. It comes from Spain's Law 18/2022 on business creation and growth (the “Crea y Crece” law), and its main goal is to reduce late payments.
The technical rules arrived with Royal Decree 238/2026 of 25 March, published in the Official State Gazette (BOE) on 31 March 2026. It defines what invoices must look like, how they are exchanged and which status information must be reported.
Who does it affect in a laundromat?
The obligation only applies when the invoice recipient is a business or professional established in Spain. In a self-service laundromat that means:
- Yes: monthly invoices to hotels, guesthouses, holiday rental managers, gyms, hair salons or sports clubs.
- Yes: invoices you receive from suppliers: detergent, maintenance, energy, store rent.
- No: receipts for your private customers, paid at the kiosk with coins, card or mobile.
If your business relies only on private customers, the change barely affects you as an issuer. But you will keep receiving supplier invoices, and those will arrive in electronic format.
A PDF is not an e-invoice
This is the most common misunderstanding. A PDF sent by email is a digitised paper invoice: someone has to read it and type in the data. An e-invoice is a structured file that the customer's software reads and books automatically.
There are two ways to exchange it, and they can be combined:
- Private exchange platforms, which must be connected to each other so nobody is forced to use their customer's platform.
- The free public solution from the Spanish Tax Agency, which will also keep a copy of the invoices.
The calendar: when it becomes mandatory
The royal decree took effect 20 days after publication, but its actual application depends on another rule: the ministerial order regulating the public e-invoicing solution. Once that order takes effect, the deadlines are:
| Who | Deadline | Date expected in the draft order |
|---|---|---|
| Revenue above € 8 million | 12 months | 1 October 2027 |
| All other businesses and self-employed | 24 months | 1 October 2028 |
A typical self-service laundromat falls in the second row. The draft also gives self-employed owners and pass-through entities more time to report the payment status of invoices. We track the order's publication in our news section.
How it differs from VeriFactu
They are often confused because both are about invoices and the Tax Agency. But they answer different questions:
| E-invoicing (B2B) | VeriFactu | |
|---|---|---|
| What it regulates | The format and exchange of invoices between businesses | How your software records every invoice it issues |
| Which invoices | Only those issued to businesses and professionals | All of them, receipts included |
| Main goal | Reduce late payment and automate | Prevent sales from being deleted or altered |
| Legal basis | Law 18/2022 and Royal Decree 238/2026 | Law 11/2021 and Royal Decree 1007/2023 |
| Date for a small business | Expected in October 2028 | 1 January or 1 July 2027 |
In practice, the monthly invoice to your hotel will have to meet both: be recorded under VeriFactu and be sent electronically. We explain it in detail in the VeriFactu guide for laundromats.
How to prepare calmly
- List your business customers. With their tax ID, registered address and the person who receives invoices.
- Ask your software provider. Whether it will generate structured e-invoices, connect to the public solution or private platforms, and comply with VeriFactu.
- Group B2B washes. One monthly invoice per customer, detailing their washes, is easier to control than dozens of receipts.
- Prepare to receive. Decide where you will receive supplier invoices and who will review them.
- Track payments. The rules require reporting when each invoice is paid: use it to see which customer pays late.
How PAYMMIO solves it
With PAYMMIO's B2B membership cards, every wash by a business customer is recorded with its machine, time and agreed price. At the end of the month everything is grouped so you can issue a single invoice per customer from a VeriFactu-ready system. See how B2B cards work in our article on dynamic pricing.
Frequently asked questions
Do I have to issue e-invoices to my private customers?
No. The obligation only affects invoices between businesses and professionals. Your private customers' receipts stay as they are, although the system issuing them must comply with VeriFactu.
Is sending the invoice as a PDF by email enough?
No. Once the obligation applies to you, the invoice will have to be a structured file exchanged through a private platform or the Tax Agency's public solution.
When will a small laundromat have to comply?
24 months after the ministerial order for the public solution takes effect. If 1 October 2026 is confirmed, the date would be 1 October 2028.
Does the Tax Agency's public solution cost anything?
No. The Tax Agency's public e-invoicing solution will be free. Private platforms may charge their own fees.