Data controller
- Paymmio Solutions SL, tax ID B12345674.
- Address: Calle de Alcalá, 000, 3.º, 28014 Madrid, España.
- Privacy contact: privacidad@paymmio.com.
What data we process
- Contact form: name, email, company (optional), topic and the content of your message.
- Demo request: name, work email, company and number of machines.
- Technical data: IP address and browser data, used briefly to protect the forms against bots and abuse. We don't link it to your identity.
- Preferences: your cookie decision and the ID of your consent receipt.
Purposes and legal basis
| Purpose | Legal basis | Retention |
|---|---|---|
| Replying to your message | Your consent (art. 6.1.a GDPR) | Until resolved, then up to 12 months |
| Handling your demo request and preparing a proposal | Pre-contractual steps at your request (art. 6.1.b GDPR) | During the pre-contractual stage and up to 12 months after if no contract is signed |
| Protecting the forms against spam and abuse | Legitimate interest in the site's security (art. 6.1.f GDPR) | Minutes, in server memory |
| Remembering your cookie preferences | Legal obligation to prove consent (art. 6.1.c GDPR and art. 22.2 LSSI-CE) | 12 months |
| Meeting legal obligations and handling claims | Legal obligation (art. 6.1.c GDPR) | Statutory limitation periods |
We don't make automated decisions or build profiles with your data.
If you'd ever like to receive commercial communications, we'll ask for specific consent. Writing to us doesn't mean we'll send you advertising.
Recipients
We don't share your data with third parties unless required by law. Some providers process it on our behalf under a data processing agreement (art. 28 GDPR):
- Web hosting: hosting and cloud infrastructure provider.
- Email delivery: Resend (Resend, Inc., USA), which delivers form messages to our inbox.
- Map: the OpenStreetMap Foundation (United Kingdom) receives your IP address only if you turn on the office map. In that case it acts as an independent controller.
International transfers
Some providers may process data outside the European Economic Area. We only allow it with appropriate safeguards: an adequacy decision by the European Commission (such as the EU-US Data Privacy Framework or the decision on the United Kingdom) or standard contractual clauses.
Your rights
You can exercise these rights at any time:
- Access the data we hold about you.
- Rectify inaccurate data.
- Erase your data when it's no longer needed.
- Object to processing based on legitimate interest.
- Restrict processing in the cases provided for by law.
- Portability: receive your data in a structured format.
- Withdraw your consent, without affecting processing carried out before.
Email privacidad@paymmio.com saying which right you want to exercise. We'll reply within one month at most. If we have reasonable doubts about your identity, we may ask for additional information to verify it.
If you think we haven't handled your request properly, you can file a complaint with the Spanish Data Protection Agency (AEPD).
Security
We apply technical and organisational measures appropriate to the risk: HTTPS encryption, restricted access to messages, and form protection that doesn't track users. The anti-bot check is a proof of work solved by your browser: no cookies, no CAPTCHAs and no third-party services.
Cookies
What we store in your browser is explained in the cookie policy.
Minors
This website is aimed at professionals and businesses. We don't knowingly collect data from children under 14.
Changes to this policy
We may update this policy to reflect legal or service changes. The date of the last update is shown at the top of this page.